At Katie Keyframes, we are committed to providing you with a smooth and reliable shopping experience. Below are the details of our shipping policy:
1. Shipping Methods
We offer Cash on Delivery (COD) as our only payment method. Once your order is confirmed, you can expect delivery of your purchased items to be processed and shipped according to the following guidelines:
- Delivery Time: Orders are typically processed within 4 business days after your order has been confirmed.
- Shipping Time: Delivery times vary depending on your location. Generally, shipments will arrive within 4-5 business days.
- Shipping Regions: We currently ship only to areas/countries or regions. Unfortunately, we do not offer international shipping at this time.
2. Shipping Charges
- Standard Shipping Fee: Our standard shipping fee is 3 for orders within regions or countries.
- Free Shipping: Free shipping may be available for orders over 5 or special promotional offers.
Please note that shipping fees may vary depending on the weight of the items and the destination.
3. Order Confirmation
Once your order is successfully placed, you will receive an email confirmation with your order details and estimated delivery date. If there are any issues with your order or shipping, we will contact you via email.
4. Delivery Issues
While we strive to deliver your order in a timely manner, delays can occasionally occur. If your order has not arrived within the expected time frame, please contact us immediately at: [email protected]
5. Delivery Address
It is your responsibility to ensure that the delivery address provided is accurate and complete. If there is a mistake with the address, please contact us immediately to correct it before shipment. We are not responsible for any delays or failed deliveries due to incorrect or incomplete address details.
